Flat tyre? Locked out of your van? Broken down? Need general assistance? If you’re a New Age Assist member, we're here to help.

*Please be advised, New Age Assist is a roadside assist program and is not connected with our customer assurance warranty team.
For all warranty related questions please contact New Age Caravans Warrnambool.

General Assistance

We will relay urgent messages to any family, friends, or business associates likely to be concerned by any delays or problems you are experiencing.

Emergency Towing / Mechanical Breakdown

Your caravan, pop top or camper will be transported to the nearest suitable repairer. The cost of the service is covered up to $600 including GST per breakdown

*Excludes any repair costs and additional towing, refer to general exclusion for details.

Flat Tyre

Your van’s roadworthy spare tyre will be fitted. The cost of the service is covered up to $160* including GST

*Excludes any repair costs, replacement tyres, valves, and tubes.

Lockouts / Lost Keys

We will gain emergency access to your caravan, pop top or camper and arrange for you to obtain the spare key (if applicable). The cost of the service is covered up to $160* including GST.

*Excludes any repair costs and cutting.

Emergency Accommodation

We will cover your emergency accommodation costs up to $300* including GST per claim.

*Prices quoted as at November 2021. Prices are subject to change without notice. General exclusions apply. See your nearest dealership for details.